FREQUENTLY ASKED QUESTIONS

About Convention

 

When is Convention?

The BURGER KING® North America Convention is scheduled for November 5-7, 2017. Exhibitor move in dates are Saturday Nov. 4 from 6 a.m. - midnight, and Sunday, Nov. 5 from 6 a.m. - 4:30 p.m. Exhibitor move out dates are Tuesday, Nov. 7, 2017 from 2 p.m. - midnight, and Wednesday, Nov 8, 2017 from 6 a.m. - 5 p.m. If you require access outside of these hours, charges may apply.

 

Where is Convention?

Convention will be held at The Venetian®, The Palazzo® and Sands Expo® Convention Center in Las Vegas, Nevada.

 

What is the cost to register for this year's Convention?

The Convention registration fee is $500 USD for all Sponsor/Exhibitor Attendees.

 

What is the Convention Registration cancellation/refund policy?

All paid registration and event fees are non-refundable.

 

What is the dress code?

Business casual.

 

What is on the Agenda?

Please visit the Agenda page.

 

Who is attending the BURGER KING® Convention?

The Convention will be attended by hundreds of vendors and thousands of our Franchisees. The Convention will also be attended by BURGER KING® corporate employees.

 

If I attend the BURGER KING® North America Convention, will I also have access to the TIM HORTONS® Convention? What do I have to do in order to attend both Conventions?

No, access to the TIM HORTONS® Owners Convention will be at an additional cost. If you have interest, please email HUMANCONTACT at thconvention@humancontact.com for more information.

 

Are Sponsors/Exhibitors allowed to attend the Convention's general business sessions?

Sponsors/Exhibitors are invited to attend certain general business sessions as listed on the Agenda page.

 

Which Convention events are vendors eligible to attend?

Sponsors/Exhibitors are welcome to register for any BURGER KING McLamoreSM Foundation events, and will be able to attend our Welcome Reception and After Party. Additional details can be found here.

 

Am I allowed to bring my children to Convention?

You are more than welcome to bring your children, however, please note that anyone under the age of 21 cannot access Convention events. Should you require paid child care services, they can be arranged through The Venetian® Hotel by calling 1-877-883-6423.

 

Am I allowed to bring guests to any of the Convention events?

Unfortunately, individuals who do not have a valid Convention badge will not be allowed to enter Convention events. All registrants must be 21 or older.

 

 

Registration, Hotel & Accommodations

 

When is Sponsor/Exhibitor staff registration?

Registration for specific attendees from sponsoring or exhibiting companies can be completed after confirmation of your sponsorship registration.

 

What hotel will I be staying at and when can I register?

Hotel reservations for vendors can be booked directly through the link located on the Hotel & Transportation page. We are offering preferred group rates at The Venetian®/The Palazzo®.

 

What is the cost of the hotel?

Standard room rates at The Venetian®/The Palazzo® are $259 USD per night, excluding taxes and fees.

 

How do I get from the airport to my hotel?

All attendees will be responsible for their own transportation between the airport and The Venetian®, The Palazzo®, and the Sands Expo® Convention Center.

 

If I am exhibiting at both the BURGER KING® and TIM HORTONS® Conventions, will I receive a hotel discount?

You will have to register for both Conventions separately. Please notify bkconvention@humancontact.com so that we can attempt to give you the same room for the duration of your stay (will depend on availability).

 

 

Sponsor & Exhibitor Information

 

What is the deadline for registering my sponsorship or exhibit?

Registration deadline is August 30, however we encourage all our Sponsors/Exhibitors to register early in order to assist with the planning and placement of exhibits on the floor plan.

 

What is the Sponsorship cancellation policy?

Please refer to the Trade Show Terms & Conditions.

 

Who is the main contact(s) point for Sponsors/Exhibitors?

The main contact point for each vendor, including exhibitor logistics (i.e. move-in/move-out, electrical, etc.) should be directed to: HUMANCONTACT (bkconvention@humancontact.com).

 

What kind of on-the-ground support will I have during the Convention day?

You will have all the on-site support you need. HUMANCONTACT and Freeman will help with any needs or questions you may have. Reach out to bkconvention@humancontact.com for any questions.

 

How will I be invoiced for my sponsorship?

Invoices will be automatically sent to the e-mail address provided once you complete your Sponsorship Registration and accept the Trade Show Rules & Regulations for this year's Convention. This can be done through the Convention Sponsor and Exhibitor Registration page.

 

When will the exhibit floor plan be available?

The floor plan is in development and will be available to view over the coming months.

 

Who can I call if I need help with my exhibit requirements and onsite services?

Freeman is the official provider of on-site show services, before and during the Convention. If you have any questions, or need additional assistance, please contact the Freeman team in Las Vegas at (702) 579-1700 or at FreemanLasVegasES@freeman.com.

 

How can vendors order electrical and internet access?

Electrical requirements and internet access order forms are available on the Sands Expo® and Convention Center site within the Freeman Information Kit.

 

How can vendors ship items to The Venetian?

Shipment details will be available within the exhibitor kit, which is available in the Trade Show Information page.

 

I want to place an exhibit at the TIM HORTONS® Owners Convention too. How do I do that?

Please confirm your interest by sending an email to HUMANCONTACT at thconvention@humancontact.com.

 

 

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